The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
“How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
Friends & Family Test Results
| Year-month | Very Good | Good | Neither Good Nor Poor | Poor | Very Poor | Don’t Know |
|---|---|---|---|---|---|---|
| February 2024 | 73 | 17 | 5 | 2 | 4 | 0 |
| January 2024 | 74 | 16 | 4 | 2 | 3 | 2 |
| November 2023 | 400 | 110 | 12 | 5 | 12 | 1 |
| October 2023 | 298 | 85 | 10 | 12 | 12 | 4 |
| August 2023 | 134 | 47 | 12 | 4 | 9 | 0 |
| July 2023 | 166 | 58 | 7 | 11 | 11 | 2 |
| June 2023 | 120 | 55 | 14 | 5 | 13 | 0 |
| May 2023 | 46 | 53 | 11 | 7 | 8 | 3 |
| April 2023 | 139 | 65 | 14 | 6 | 10 | 0 |
| March 2023 | 145 | 59 | 9 | 10 | 9 | 0 |
| Feb 2023 | 123 | 37 | 7 | 7 | 5 | 0 |
| Jan 2023 | 112 | 40 | 9 | 4 | 6 | 0 |
| Dec 2022 | 115 | 25 | 12 | 8 | 10 | 1 |
| Nov 2022 | 250 | 83 | 17 | 12 | 2 | 0 |
| Oct 2022 | 386 | 96 | 15 | 31 | 28 | 0 |
| Sept 2022 | 102 | 61 | 3 | 3 | 1 | 0 |
| Aug 2022 | 72 | 44 | 1 | 3 | 4 | 0 |
| Jul 2022 | 43 | 13 | 5 | 4 | 0 | 0 |
| Jun 2022 | 25 | 7 | 6 | 1 | 2 | 0 |
| May 2022 | 52 | 20 | 4 | 5 | 3 | 0 |
| Apr 2022 | 0 | 0 | 0 | 2 | 1 | 0 |
| Mar 2022 | 0 | 0 | 0 | 0 | 3 | 0 |
| Feb 2022 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jan 2022 | 0 | 0 | 0 | 0 | 1 | 0 |
| Dec 2021 | 0 | 0 | 0 | 1 | 2 | 1 |
| Nov 2021 | 1 | 0 | 0 | 0 | 0 | 0 |
| Oct 2021 | 0 | 0 | 0 | 0 | 2 | 0 |
| Sep 2021 | 0 | 0 | 0 | 0 | 1 | 0 |
| Aug 2021 | 0 | 0 | 0 | 1 | 0 | 0 |
| Jul 2021 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2021 | 0 | 0 | 0 | 1 | 0 | 0 |
| May 2021 | 1 | 0 | 0 | 1 | 2 | 0 |
| Apr 2021 | 0 | 0 | 0 | 0 | 2 | 0 |
| Mar 2021 | 0 | 0 | 0 | 0 | 2 | 0 |
| Feb 2021 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jan 2021 | 1 | 0 | 0 | 0 | 2 | 0 |
| Dec 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2020 | 0 | 0 | 0 | 1 | 1 | 0 |
| Aug 2020 | 3 | 0 | 0 | 0 | 1 | 0 |
| Jul 2020 | 2 | 0 | 0 | 0 | 0 | 0 |
| Jun 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2020 | 0 | 0 | 0 | 0 | 1 | 0 |
| Apr 2020 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2020 | 0 | 1 | 0 | 0 | 0 | 0 |
| Feb 2020 | 0 | 0 | 0 | 0 | 1 | 0 |
| Jan 2020 | 0 | 0 | 0 | 0 | 1 | 0 |