We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients.
If a patient is violent or abusive, they will be warned to stop their behaviour.This includes rudeness, shouting and other general unpleasantness.If a patient is unable to control themselves and they persist with this behaviour, we will exercise our right to take action to have them removed, immediately if necessary, from our list of patients.
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